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Cancellation policy

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Cancellation policy

 

Should you need to cancel your appointments, we request a 24 hours  notice to allow us to reschedule your therapists.
A cost equal to the full price of the services will be incurred to those who miss appointments and fail to cancel or reschedule within this policy.
 
 
We recommend that you arrive at least 30 minutes before your appointments in order to settle in and change.
To ensure that Spa Diva clients receive prompt care without delays, treatments begin and end on schedule.